FREE SHIPPING WHEN YOU SPEND $50 AND OVER (U.S ONLY)
ANY ORDERS PLACED ON SATURDAY OR SUNDAY WILL NOT SHIP UNTIL WEDNESDAY
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Every now and then there may be a slight 1-2 day Delay, should this happen please read our UPDATE PAGE for any additional information on orders.
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If ever we are late sending out your package you will receive a personal email from us stating why we haven't shipped your package and when we will along with a courtesy coupon. We will only send you a courtesy coupon if we have to email you. Chances are if you did not receive an email from us it is because you do not have an email address on your account.
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However, we do our very best to stick to the delivery schedule. Please keep in mind that we are a very different type of company, what we do is very tedious and meticulous and requires some patience on your end.
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If you find that your tracking number is not updating please make sure to give it 24-48hrs after you have received your shipment notification.
Many times there are weather issues, power outages, scanner system may be down or the postal service may not promptly scan packages on time.
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Also, many times your email is not provided or correct which is why you cannot track your package. 
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INTERNATIONAL ORDERS PLEASE
READ BELOW FOR SHIPPING SCHEDULE
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Please make sure you enter your email address at checkout,
that is how you'll receive your tracking information
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ANY ITEM THAT IS FOR FREE DOES NOT COME
WITH A TRACKING NUMBER #
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PLEASE MAKE SURE TO PROVIDE THE CORRECT ADDRESS BEFORE YOU MAKE A PURCHASE. WE WILL NOT ADJUST OR MAKE ANY ADDRESS CHANGES. WE USED TO DO THIS, NOW WE DONT ANYMORE BECAUSE IT CAUSES TO MANY ISSUES FOR US WHEN IT COMES TO SHIPMENT SCHEDULING. YOU CAN ALSO LOG INTO YOUR ACCOUNT AND MAKE ANY CHANGES TO YOUR SHIPPING INFORMATION.
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Orders ship in 2 business days when placed before 2 pm EST Monday-Friday, we are closed on Saturday and Sunday. If you place your order after 2 pm EST we will process your order the next 2 following days. If you place your order on Saturday or Sunday we will process your order the next 2 following days. We ship out in 2-day intervals, we strive our best to get packages out no later than 3 business days.
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Please allow 24 to 48hrs for your tracking to update.
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We do not ship on weekends, Please note we are closed on Sat/Sun so no orders are processed or shipped on the weekend. We only ship Monday-Friday by 2-pm est, holidays and weather issues may cause a delay in deliveries.
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Because of the nature of our business, we only offer First Class Shipping and Priority Mail when you spend $100 and over. We do not offer Priority Express Mail or Overnight Mail.
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We are not responsible for packages once they leave our care, We are not responsible for items lost or redirected in shipping. Let that be repeated again! We are not responsible for packages once they leave our care, We are not responsible for items lost or redirected in shipping.
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Should your package get lost or never make its way to you for some odd reason, please understand we cannot be held responsible for what someone else does. When you purchase from us you are agreeing to these terms. Don't email us saying you want a refund when it is already clear right here what will happen. We will not issue you a refund or send out a new product for a mistake we did not make.
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Consider it a loss, not to be harsh but there is no beating around the bush here. The best that can be done is to offer you a coupon if you don't read this before you make a purchase you stand in no place to be upset, point fingers or tell us what is or is not fair.
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Should your package be returned to us/or not returned to us because you provided an incorrect address, a partial address or you were not present to collect your package, or it did not make it through customs for whatever reason... ETC. We will not issue a refund for your entire product or products purchased including shipping cost "NON NEGOTIABLE"
Why? Because we cannot resale any items that are returned to us.
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However, if you request that we Re-Ship your item back out to you, you are responsible for shipping fees + rehandling fees. Why rehandling fees? Because your items are shipped to a completely different location. We would have to go to that location and retrieve your package then go through the process of shipping your item out all over again. We will invoice you the fee for Re-Shipment.
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If you pay by E-Check your order will not be processed until your E-Check has cleared. For example, if you purchased something on the 10th of the month and your E-Check doesn't clear until the 27th of the month your order will not be processed until the 27th of the month or the next day.
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Please do not ask us why we haven't shipped out your order when you know good and well your E-Check didn't clear until 1-2 weeks later. We will not ship out any items until we receive payment. (We are using the 7th and 27th as example dates)
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APO, FPO or DPO addresses must show labels on the package, we cannot customize or change information that's inside or outside your package. We are not responsible for items/packages held in customs. Once the package is shipped the USPS is now in control of package processing. If your item is returned under any circumstance we will not issue a refund for products purchased or for shipping fees. There are no Refunds, Exchanges or Returns on any of our items. 
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Due to the nature of our business and products, there are no refunds, exchanges or returns on any of our products. Once you've made a purchase that has been processed and in our systems, we will not reverse any purchases for any reason.
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If there is something that we've done wrong or incorrect on our behalf which concerns your purchase order we will take full responsibility. However, you have 8hrs from the date, time and tracking information of delivery to let us know if there is an issue. If you do not inform us of any issue within 8hrs upon receiving your package regarding your order we will not assume or take any responsibility regarding your order. Should the issue require a refund, we will only refund you the product amount only. We do not refund any shipping fees under any circumstance.
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Since we are closed on Saturday and Sunday and you receive your order on a Friday we must see an email from you within the same 8hr time frame on either Friday the latest Saturday by 7 a.m ( EST)
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INTERNATIONAL ORDERS
PLEASE READ!!!!!!
Packages may take 10-21 days for delivery, should your package get lost, stolen redirected or not make it past customs for any reason we will not be held responsible. Nor will we be held accountable for packages once they have left our care.
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I REPEAT! should your package get lost, stolen, redirected or do not make it past customs for any reason we will not be held responsible. Nor will we be held accountable for packages once they have left our care.
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IF YOU HAVE OR HAVE NOT READ THIS POLICY BEFORE OR AFTER YOU PLACED AN ORDER WITH US YOU ARE GIVEN AUTOMATIC CONSENT TO OUR INTERNATIONAL SHIPPING POLICY. IT IS YOUR RESPONSIBILITY TO READ AND ASK ANY QUESTIONS BEFORE YOU MAKE A PURCHASE.
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INTERNATIONAL ORDERS" please keep in mind that should you want us to re-ship your package out to you again it is possible it could be returned back to us again for the same reason it was before or a completely different reason the 2nd time around. Sometimes it is not disclosed to us as to the reason why it was returned back to us. Some packages do make it through customs just fine where others don't, so you are taking a risk. Please know and understand this before you purchase anything from us.
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PLEASE NOTE THAT THERE HAVE BEEN SEVERAL CHANGES TO THE USPS SHIPPING POLICY BOTH INTERNATIONALLY AND NON-INTERNATIONALLY. USPS HAVE WENT UP ON THEIR SHIPPING FEE'S
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WE NO LONGER SHIP PACKAGES OUT IN THE MONTH OF DECEMBER! Why? It's a big inconvenience to you our customers. Packages get lost or stolen and they don't arrive on schedule. It's just too CRAZY!!!!
We will start shipping out orders purchased in the month of DECEMBER the first week of January of the NEW YEAR
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 NOTE!!!!
PLEASE BE SURE AND VERY CLEAR ABOUT WHAT YOU WANT TO PURCHASE. BECAUSE ONCE YOU HIT THE PAY BUTTON THAT'S IT!... WE WILL NOT UNDO WHAT YOU HAVE DONE. WE CANNOT & WILL NOT REFUND, EXCHANGE, RETURN OR REVERSE PAYMENTS & ORDERS.