FREE SHIPPING WHEN SPEND $20 & OVER (U.S ONLY)

Shipping & Purchases

Items may take up to 1-6 business days to ship, let us be clear, the "Key" word is "May" , May does not mean that we will ship your package in 6 days. We are basically saying its a possibility it can take up to 6 days. We usually try our best to get packages out no later than 3 days.
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Please keep in mind the nature of our business, each and every item is made by hand, not by a machine. We prepare the highest quality of herbs and that cannot be rushed. We always encourage our TRIBE""" to order as many packs as you can at a time. We are not responsible for items lost or redirected in shipping.
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We ship worldwide USPS first class mail 2-5 business days to the U.S and 5-10 business days outside of the U.S, shipping times may vary. Please allow 24 to 48 for your tracking to update.
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We do not ship on weekends, Please note we are closed on Sat/Sun so no orders are processed or shipped on the weekend. We only ship Monday-Friday by 2-pm est, holidays and weather issues may cause a delay in deliveries.
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Because of the nature of our business, we only offer First Class Shipping and Priority Mail if your package weight is or exceeds 13oz. We do not offer Priority Express Mail or Overnight Mail.
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We are not responsible for packages once they leave our care. Should your package be returned to us/or not returned to us because you provided an incorrect address, a partial address or you were not present to collect your package... ETC. We will not issue a refund for your entire product or products purchased including shipping cost "NON NEGOTIABLE"
Why? Because we cannot resale any items that are returned to us.
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APO addresses must show labels on the package, we can customize what's inside your package if ask, but not what's on the outside. We are not responsible for items/packages held in customs. Once the package is shipped the USPS is now in control of package processing. If your item is returned under any circumstance we will not issue a refund for products purchased or for shipping fees.
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Due to the nature of our business and products, there are no refunds, exchanges or returns on any of our products. Once you've made a purchase that has been processed and in our systems, we will not reverse any purchases for any reason.
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If there is something that we've done wrong or incorrect on our behalf which concerns your purchase order we will take full responsibility. However you have 8hrs from the date and time of delivery on your tracking information to let us know there is any issue. If you do not inform us of any issue reguarding your order we will not assume or take any responsibility reguarding your order.